Can I get a refund?
Plans and payment
Yes, within 14 days of purchase, provided the product hasn't been used in that time. Email mail@beattribe.io with your order number and the reason for the return, and allow at least 7 days for the refund to be processed.
The 14 days run from when you paid, and this applies to both a Pro subscription and a 90-Day Pass.
If you're past the window or have already used it, there's still no need to keep paying for something you're not using. A Pro subscription can be cancelled at any time from your user settings, and you keep access until the end of the period you've paid for. A 90-Day Pass has nothing to cancel — it expires on its own and never renews.
Either way your events and song requests stay intact, and your account moves to the free Starter plan rather than disappearing.