How do I activate notifications?

Getting real-time request alerts is the best way to stay on top of your set. Because every device handles "Web Apps" differently, follow the specific guide for your phone or computer below.

iOS (iPhone and iPad)

On iOS, notifications are only available if you "Install" the app first. You cannot enable them directly in the Safari browser.

1. Navigate to your Dashboard or Event Page.
2. Tap on the bell icon or "Allow Notifications".
3. A banner will open, showing you how to add BeatTribe to your home screen.
4. Follow this instruction and add BeatTribe to your home screen.
5. Go to your home screen and tap the new BeatTribe icon.
6. On your Dashboard or Event Page, tap the bell icon or "Allow Notifications" and when prompted, tap "Allow".

Android (Chrome)

Android makes it easy, but installing the app provides a more stable connection for alerts.

1. Navigate to your Dashboard or Event Page.
2. Tap on the bell icon or "Allow Notifications".
3. A banner will open, showing you how to add BeatTribe to your home screen.
4. Follow this instruction and add BeatTribe to your home screen.
5. Go to your home screen and tap the new BeatTribe icon.
6. On your Dashboard or Event Page, tap the bell icon or "Allow Notifications" and when prompted, tap "Allow".

Desktop (Chrome)

If you run your dashboard from a laptop at the DJ booth, ensure your browser isn't in "Incognito" mode, as notifications are blocked there.

1. Navigate to your Dashboard or Event Page.
2. Tap on the bell icon or "Allow Notifications".
3. A banner will open, showing you how to add BeatTribe to your home screen.
4. Follow this instruction and add BeatTribe to your home screen.
5. Go to your home screen and tap the new BeatTribe icon.
6. On your Dashboard or Event Page, tap the bell icon or "Allow Notifications" and when prompted, tap "Allow".

Still not working?

If you've followed these steps and aren't hearing a sound:

1. Check "Do Not Disturb": Ensure your device isn't in Silent or Focus mode.
2. Browser Settings: Make sure you haven't globally blocked notifications in your browser's main settings menu.
3. Refresh the Page: Sometimes a quick refresh is all it takes to trigger the final sync.